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Shipping and Returns

Current Lead Times

Unless your ring is already in stock, please allow 2-4 weeks, as each ring is individually handmade to order. If you ordered your ring in silver or any of our solid gold options, please allow up to 6 weeks.

If you need your ring by a certain date, please reach out to us and we will be more than happy to see if we are able to accommodate your request.

 

Shipping Information

All customers will receive a confirmation email with tracking information when the order has shipped.

 

Shipping Methods

USPS First Class: Will arrive in 3-5 business days. It is not insured. Please select a different shipping option if you'd like to include insurance should your package go missing.

USPS Priority: Will arrive in 1-3 business days

USPS Expedited: Will arrive in 1-2 business days

We offer UPS expedited shipping at checkout.

 

International Shipping

We recommend allowing 2 weeks for international shipping. We cannot guarantee international deliveries, as we do not have control over customs processing times. We do offer international upgrades at checkout.

Additional duties and custom fees may be charged at delivery by the importing government. If you are unsure if your government charges customs fees, please contact your local post office prior to ordering.

Buyer is responsible for any and all duties, customs, or fees imposed when shipping internationally. 

USPS First Class Package International: Varies per destination, average arrival time is around two weeks.

Priority Mail International: 6-10 business days

Priority Mail Express International: 3-5 business days.

We offer UPS expedited International shipping options at checkout.

 

Cancelations or Changes.

There is a 24 hour cancellation window once your order has been placed. During this time you are also able to offer any corrections such as size, finish, etc. Unfortunately, after that timeframe, we are not able to change or cancel your order, as we're now busy handcrafting or shipping your order.

 

Returns

Because each piece of jewelry is individually handmade to order, we do not accept returns at this time. This allows us to offer all sizes, so we are not restricted to just carrying a few.  It also allows you to create any customizations to ensure your piece of jewelry is perfect in every way.

We do offer exchanges for store credit for non-custom, non-solid gold/silver, and non-final sale pieces if you contact us within 7 days of receiving your item. Items must be returned in new condition in their original packaging within 7 days of contacting us before any credit is issued or exchange made. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, or is altered in any way, the buyer is responsible for any loss in value.

 

 

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